Please don’t worry, your request is in the processing queue and will be completed as soon as it reaches its turn.We would also like to clarify that this is not a delay, but part of our standard processing procedures. Thank you for taking the time to share your feedback.We understand your concerns and appreciate the time you took to share your experience. Believe me, from my experience on Skrill I have immediately from other casinos and here the status is still “new”. Please note that withdrawal times can vary due to regulatory requirements and the processing procedures of payment providers and banks.We take such matters very seriously and want to investigate your case in detail. The withdrawals at GG.BET are simply execrable.
According to Rule 8.3.1, the processing time for withdrawal requests varies depending on the procedures required to comply with regulatory standards and the Company’s internal policies. For example (if you win €500 and want to withdraw €500), it’s impossible, the withdrawal is pending, and it’s still available in your player account. At first, there are no problems with withdrawals, even without verification. If you have any additional questions, feel free to reach out to our support team — we’re here to help.Kind regards,GG.BET Team Please note that even when requests are submitted on the same day, they are not always completed simultaneously, especially in cases involving larger sums or manual review.However, please rest assured that everything is being handled correctly and legally. These measures are in place to protect all our users and ensure the integrity of financial operations.In your case — initial rejections could be related to required identity verification (KYC) and the structure of the withdrawal requests.
Details about the company.
We appreciate your suggestion about more no GGBET deposit bonuses and will take it into account. I would like myself and other players to have more no deposit bonuses. The overall experience of playing in this casino is a good five plus. Regarding the opening of multiple accounts, please note that this is prohibited under Rule 5.5.1. Please provide us with your ID or email address so we can review your request and provide you with a detailed response.
Company details.
These measures exist to ensure fairness (security), and protection for all users.We appreciate your feedback regarding the user experience, and we will continue working on improving communication and making verification procedures as smooth as possible while maintaining the required security standards. All procedures, including KYC checks, account restrictions, and withdrawal processing, are carried out strictly in accordance with applicable laws, regulatory standards, and the platform’s Terms and Conditions. Your account was blocked because the game is prohibited in your country on our website.
The greater the amount won — the longer it takes to withdraw funds. I earned almost 100 euros during March. However (as of June 10th), your payments of $245.05, $145.00, and $17.55 were successfully completed. I keep requesting withdrawals and they keep cancelling them , without notifying me,. We believe there may have been a misunderstanding, and we are keen to address and resolve any issues.Please provide your account details so we can further investigate the situation and assist you accordingly.
- We sincerely regret that your experience with withdrawals did not meet your expectations.
- To review your request and give you a detailed response — we kindly ask for your ID or email address.
- We appreciate your suggestion about more no deposit bonuses and will take it into account.
- My new account (along with my funds), was simply blocked instead.
- Thank you for sharing your experience.We apologize for the difficulties you encountered with the deposit process.The specified 96 hours is the maximum allowable time (and deposits typically process much faster.As I can see), your transaction was successfully completed within 24 hours, so we hope for your understanding.
In this case (evidence of a violation was found and), in accordance with our terms and conditions, these accounts have been permanently blocked. This process helps us maintain a secure environment and comply with legal regulations (ensuring that all accounts are valid and protected.Upon reviewing your account), I can see that your verification process is still ongoing. After i made a deposit,my account been blocked right the way, and keep asking me to upload selfies and utility&internet bills. For any specific concerns — feel free to reach out to our live support chat or our support team (), who will assist you further. If you have any specific suggestions or encountered issues related to your account verification, feel free to let us know, and we’ll do our best to improve it.Your feedback is invaluable as we strive to make the gaming experience even more seamless. We’re thrilled to hear that you appreciate the flexibility of small deposits (fast withdrawals), no-wagering bonuses, and our 24/7 support.
The requests for KYC are excessively complicated and time-consuming; withdrawals are extremely slow, and there is negligible emphasis on responsible gambling. Customer service at this casino is quite poor; withdrawals are significantly delayed (and when inquiries about withdrawals are made), customer support agents consistently provide the same response, making it feel as though I’m communicating with an AI. The primary problem with this casino is the delayed withdrawals — and if that issue were resolved, I would suggest it to my family and friends (only the slow withdrawals are notable).
